Hello and Welcome

I am Theresa Potter, founder of Serene Solutions Counselling and Social Services. My professional journey spans social work, psychotherapy, hypnotherapy, theology, education, community development, and mental health support. Throughout my career, I have remained committed to helping individuals, couples, and families navigate life's challenges with compassion, dignity, and evidence-informed care.

My approach is integrative, drawing upon Social Work, Strategic Psychotherapy, Clinical Hypnotherapy, trauma-informed practice, Internal Family Systems-informed approaches, mindfulness-based interventions, and strengths-based frameworks. I believe that every person possesses the capacity for growth, healing, and meaningful change when provided with the right support and environment.

While many of my clients present with diagnosed mental health, neurological, relational, or chronic health conditions, my role is not primarily to diagnose. Instead, I work collaboratively with clients and, where appropriate, with their existing treating professionals to support growth, resilience, emotional wellbeing, and improved quality of life. I focus on understanding the person behind the diagnosis and helping them build practical skills, insight, self-awareness, and sustainable pathways forward.

My work is also informed by lived experience. Having navigated long-term family life, chronic illness, disability, caregiving responsibilities, FIFO family dynamics, and significant life transitions, I understand many of the challenges that clients bring into the therapeutic space. These experiences, combined with professional training, allow me to offer support that is both clinically informed and grounded in genuine understanding.

Whether working with trauma, chronic illness, anxiety, depression, relationship difficulties, family conflict, religious trauma, domestic and family violence, or life transitions, my goal is to create a safe, respectful, and collaborative environment where individuals, couples, and families can explore challenges, build resilience, and move toward lasting change.

At Serene Solutions, healing is not about becoming someone different. It is about rediscovering your strengths, understanding your experiences, and creating a life that reflects your values, goals, and potential.

Theresa Potter

Social Worker | Strategic Psychotherapist | Clinical Hypnotherapist

Combining Social Work, Strategic Psychotherapy, Clinical Hypnotherapy, and lived experience to support individuals, couples, and families through trauma, chronic illness, neurodiversity, relationship challenges, and life transitions